Privacy Policy Overview

This privacy policy outlines how we collect, use, and protect personal data in relation to our services.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

Contact Email

[email protected]

Contact Number

+44 151 310 8490

Postal Address

38 Goswell Road, Barbican, London, EC1M 7AA

General Inquiries

Contact Page

For privacy-related inquiries, please refer to the contact details provided in this section.

How data is used

Purposes of Data Processing

We use personal data to provide and enhance our services, including course delivery and customer support.

Personal data is processed for purposes such as course administration, communication, and service improvement.

Who may receive data

Data Sharing with Partners

We may share data with service providers who assist in delivering our services, under strict contractual obligations.

Any third parties with whom we share data are required to uphold confidentiality and data protection standards.

Why sharing is permitted

Legal Disclosures

Disclosure may occur in response to lawful requests from public authorities or as required by law.

We may disclose personal data to comply with legal obligations or to protect our rights.

User Rights

These rights include access to personal data, rectification, and erasure under applicable laws.

Users have specific rights regarding their personal data, subject to certain limitations.

Exercising User Rights

Users may submit requests to exercise their rights concerning their personal data as outlined in this policy.

Requests related to user rights will be addressed in accordance with legal requirements and within a reasonable timeframe.

Data Retention Policy

Data will be securely deleted or anonymized when it is no longer needed for operational purposes.

We retain personal data only as long as necessary to fulfill the purposes for which it was collected.

Policy Updates

Users will be informed of updates to this policy via email or through notices on our website.

We will notify users of significant changes to this policy through appropriate communication channels.

Data Collection Practices

We may collect personal information such as names, contact details, and payment information to facilitate course registration and participation.

The categories of data collected depend on how users engage with our courses and services.

Data Sources

We collect data from forms filled out by users and from their activity on our website, including course enrollment and feedback.

Data is obtained directly from users during registration or through their interactions with our website.

Types of Cookies Used

Cookies may be used for functionality, performance analysis, and user preferences.

We utilize both session cookies, which expire at the end of the session, and persistent cookies, which remain on the device for a specified period.

Cookie Management

Cookies are used to enhance user experience and analyze website traffic; users can choose to accept or decline cookies.

Users can manage their cookie preferences through their browser settings at any time.